Loan officer training, Loan Processor training, mortgage Underwriter training, and Closer training

Whether you’re looking for mortgage loan processor classes or an underwriting training program for your new hires, KensieMae University has you covered for all your Encompass training needs. As your industry training partner, KMU user trainings are tailor-made for the specific needs of each position. Each course teaches how to become an expert on all the available input forms, tools, e-folder functionality, and communication methods to take the guesswork out of using Encompass. Simply put, your team will learn how to leverage Encompass like a boss.

The loan officer, loan processor, underwriter, and closer trainings are currently available.

Self-Paced, Online Learning Environment

Learn when you want, how you want. All courses are self-paced and available online in our dedicated learning platform.

Custom Training

KensieMae University also offers custom versions of the user trainings that are designed for a company’s specific Encompass environment. We can manage loan officer training, loan processor training, mortgage underwriter training, closer training, admin certification, and all your Encompass education needs.

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User Trainings in Encompass

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Loan Officer and LO Assistant Training in Encompass®
Loan Officer and LO Assistant Training in Encompass®

This Encompass® training course focuses on best practices for Loan Officers/Originators and LO Assistants as they originate and work in loans using Encompass®. Students learn everything needed to create and manage all loans in the most effective ways possible, so you have more time to focus on your clients. Simply put, you learn how to leverage Encompass like a boss. More than five hours of instructional time.

Loan Processor Training in Encompass®
Loan Processor Training in Encompass®

This self-guided, online course is perfect for training loan processors who want to learn to use Encompass as efficiently as possible. Our Encompass experts tailored the class to the specific ways that loan processors need to use the software, so they can shine at your company.

We use real-world scenarios to make sure they not only know what the aspects of the software are, but what best practices are and in what situations they would choose each of the options. We give them the context to understand how all the parts of Encompass come together. As your industry training partners, we can train all your loan processors. More than six hours of instructional time.

Underwriter Training in Encompass®
Underwriter Training in Encompass®

This self-guided, online Encompass training course for mortgage underwriters is based on KensieMae University’s unique combination of expert mortgage experience and Encompass know-how. Underwriters will learn to take full advantage of Encompass to save time navigating through files and efficiently approve qualified loans. As your industry training partner, we can train all your underwriters.

Our Encompass underwriter training is tailored to the underwriting process, such as covering the complex input form sets based on different loan types. In addition to system-level instruction on key features such as Pipeline Views, Dashboards, Contacts, and eFolder, we include best practices and tricks for simplifying data entry, handling UW conditions, and reducing touches through better coordination of the loan file and documents. Students learn to manage mortgage loan file changes that can impact eligibility and UW ratios.

We cover additional underwriter responsibilities of the underwriting process for AUS results, disclosure tracking, compliance reports, and more. More than eight hours of instructional time.

URLA 2020 User Training
URLA 2020 User Training

Convenient, Online, Comprehensive, & Self-Paced URLA User Training

KMU offers “URLA in an Hour.” This self-paced course benefits ALL Encompass users - from LOs to Post Closers and everyone in between, including your trainers.

Loan Closer Training for Encompass®
Loan Closer Training for Encompass®

Whether for your seasoned veteran Closer or your new hire just learning the Encompass ropes, this course covers A to Z workflow as well as tips, tricks, and all those little hidden gems and best practices when closing a loan in Encompass! Self-Paced and online, it works in your schedule and provides live instructor interaction for questions, application, and specifics to you and your company’s Encompass usage.